I and my family have had Northwest walking Trainers and boots for the best part of 10 years, and my purchase of the above walking shoe named Reliance , had major defects and issues of poor quality. No eye let protectors, that means the lases rip into fabric and tear. No decent insoles, that cushion the foot, the one used are like pieces of cardboard. To emphasize this all our Northwest Trainers, walking shoes and boots, have always had Northwest name imprinted in the insole, there do not. The upperS is not adhered to the sole in places and , The actual sole of the shoe which touches the ground , is not even made correctly. Northwest Territory were always exceptional, but since its move from Northampton, the products are in my opinion so inferior, it begs the question where they are now made and what with. People must make up their own minds, and I would say, only buy from shops, so you can see what you are getting