Thank you for your feedback. We’re sorry to hear that the original pair was too small.
Sizing and fitting can vary from style to style, which is why we provide accurate measurements for each style to help customers choose the most suitable size before purchasing.
We received your exchange request on Thursday and had already dispatched the larger size on Friday (Yesterday). As it’s a long weekend, we sent the replacement via next-day delivery, so it should arrive today.
We hope the new pair fits much better and that you’re happy with them. We’d really appreciate it if you could also share your feedback on the exchange pair once you’ve had a chance to try them.
