Returns Policy

Thank you for purchasing Northwest Territory boots.  We hope you will be pleased with your footwear.

If, however, you are not happy with your purchase you have 14 days in which to return them to us – UNWORN & in the original box and packaging please.

Please return the goods using the attached returns form.  Please ensure you keep proof of posting for your records.

We are only responsible for boots purchased directly through our own website and cannot accept returns worn or unworn that have been purchased elsewhere:  If you have purchased our footwear through a third party, your legal contract is with them and you should contact the retailer directly to discuss.

Please note, we suggest that you return your boots using Royal Mail Second Class Signed For service (£4.10) as this is the most cost effective tracked option.  (On the rare occasion that boots are returned due to faults, after inspection return postage will be refunded if appropriate.)

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